Privacy Policy for Little Lingua

Little Lingua is operated by Little English (Gibraltar) Ltd. ("Little Lingua," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use the Little Lingua mobile application, our website, and related services (collectively, the "Services").

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at:

1. Who This Privacy Policy Applies To

This Privacy Policy applies to users of the Little Lingua app on Android and iOS, as well as visitors to our website and users of related services.

Little Lingua is a language learning app designed to help people learn and practise languages through interactive lessons, speaking activities, audio-based features, and other educational tools.

2. Children

Little Lingua is intended for general audiences and is not specifically directed to children under 13.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information unlawfully, please contact us at info@littlelingua.com and we will investigate and take appropriate action.

3. Information We Collect

Depending on how you use Little Lingua, we may collect the following categories of information.

A. Information You Provide Directly

We may collect:

• your name
• your email address
• your username
• your account login details
• information you submit when creating an account or editing your profile
• messages or support requests you send to us
• audio or voice input you choose to provide when using speaking or pronunciation features

B. Information Collected Automatically

We may automatically collect:

• approximate location information
• device and app information
• IP address
• device identifiers
• operating system information
• app usage data
• crash logs
• diagnostics
• analytics information about how users interact with the app

C. Payment Information

We do not directly collect or store full payment card information through the app where payments are processed by app store providers such as Google Play or the Apple App Store. Payment transactions may be handled by those platform providers under their own privacy terms.

D. Information Stored in Our Backend

Information collected through the Services may be processed and stored in our database and backend systems, including systems provided through Supabase and other service providers we use to operate the app.

4. How We Use Personal Information

We may use personal information for the following purposes:

• to create and manage user accounts
• to provide the core functionality of the app
• to personalise the learning experience
• to enable login and authentication
• to support language exercises and audio-based learning features
• to process and respond to customer service requests
• to analyse app performance and user engagement
• to troubleshoot bugs, crashes, and technical issues
• to improve our Services, features, and content
• to protect the security and integrity of the Services
• to detect fraud, misuse, or unauthorised activity
• to send service-related messages and notifications
• to comply with legal obligations
• to deliver or support advertising, where applicable

5. Legal Bases for Processing

Where applicable under data protection law, we process personal information on one or more of the following legal bases:

• performance of a contract, such as providing your account and the Services you request
• our legitimate interests, such as improving the app, securing our systems, and understanding usage
• your consent, where required
• compliance with legal obligations

6. Analytics, Advertising, and Third-Party Services

We may use third-party service providers and SDKs to operate the app, analyse usage, support authentication, and deliver advertising. These may include:

• Google AdMob
• Google Analytics / Firebase Analytics
• Supabase
• Google sign-in providers
• Apple sign-in providers
• other analytics, infrastructure, authentication, crash reporting, or support providers we may add from time to time

These providers may collect, receive, or process certain information on our behalf and under their own privacy policies, depending on the service involved.

We use these services for purposes such as:

• hosting and backend infrastructure
• user authentication
• analytics and diagnostics
• advertising and ad measurement
• app functionality and performance monitoring

7. Audio and Microphone Access

Little Lingua may request access to your device microphone so you can use speaking, pronunciation, or other audio-based learning features. We only access microphone input when needed to provide those features and when you choose to use them.

8. Location Data

Little Lingua may collect approximate location information for purposes such as analytics, app functionality, fraud prevention, localisation, or improving the user experience.

If location permissions are requested by the app, you can usually manage them in your device settings.

9. How We Share Information

We may share personal information:

• with service providers and vendors who help us operate the Services
• with analytics providers
• with advertising partners, where applicable
• with authentication providers when you choose a third-party login method
• where required by law, regulation, legal process, or governmental request
• to protect our rights, users, systems, and Services
• in connection with a merger, acquisition, financing, reorganisation, sale of assets, or similar business transaction

We do not sell personal information in the ordinary sense of directly exchanging it for money. However, some data sharing for advertising or analytics may be considered "sharing" under certain laws.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• provide the Services
• maintain your account
• comply with legal, tax, accounting, and regulatory obligations
• resolve disputes
• enforce our agreements
• protect our legitimate business interests

As a general rule, we keep account information while your account remains active and for a reasonable period afterwards unless a longer retention period is required or permitted by law.

Crash logs, diagnostics, and analytics data may be retained for shorter or longer periods depending on operational needs and the settings of our service providers.

11. Account Deletion and Data Deletion Requests

If you create an account with Little Lingua, you may request deletion of your account and associated personal data by contacting us at info@littlelingua.com.

Where available in the app, you may also be able to delete your account directly through in-app settings.

Please note:

• we may need to verify your identity before processing a deletion request
• we may retain certain information where required by law or for legitimate business purposes
• backup copies may persist for a limited period before being overwritten

12. Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

For example, we may use safeguards such as encrypted connections, access controls, and service providers that offer modern security features. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13. International Data Transfers

Your information may be processed and stored in countries outside your country of residence, including where our service providers or infrastructure providers operate.

Where required, we take steps designed to ensure appropriate safeguards are in place for international transfers of personal information.

14. Your Rights

Depending on where you live, you may have rights regarding your personal information, such as the right to:

• access personal information we hold about you
• request correction of inaccurate information
• request deletion of your information
• object to certain processing
• request restriction of processing
• withdraw consent where processing is based on consent
• lodge a complaint with a relevant data protection authority

To exercise any applicable rights, contact us at info@littlelingua.com.

15. Third-Party Links and Services

The Services may contain links to third-party websites, services, or features. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated version here and update the "Last updated" date above. Where required by law, we will provide additional notice.

17. Contact Us

Need to delete your account? Account deletion instructions.