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Upper-Intermediate · B2
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B2 Communication: Formal Requests and Complaints

Focus: quisiera, me gustaria, le agradeceria

Choose formulas appropriate for formal messages.

Q1. Choose the most formal opener.
Q2. Complete with one word: 'Me ___ saber el estado del pedido.'
Q3. Pick the best complaint sentence.
Q4. Complete: 'Le agradeceria que me ___ por escrito.' (responder)
Q5. Select the most suitable closing.
Q6. Complete with one phrase: '___ solicitar un reembolso parcial.'
Q7. Choose one: 'Nos gustaria que ustedes ___ la entrega.'
Q8. Complete: 'Le escribo para ___ de un cargo incorrecto.' (informar)
Q9. Pick the best tone.
Q10. Complete with one word: 'Quedo a la espera de su ___.'